MAIN RESPONSIBILITIES

• Provide technical assistance to company users by responding to help requests, identifying issues, and offering effective solutions to resolve problems related to hardware, software, and networks
• Perform preventive and corrective maintenance of computers, printers, servers, and other IT devices, ensuring their proper functioning and extending their lifespan
• Install/update operating systems and applications, ensuring compatibility and system performance optimization
• Manage the stock of IT consumables
• Manage the mobile phone fleet

EDUCATION AND EXPERIENCE

OTHER SKILLS

• Knowledge of IT Security and Communications
• Familiarity with Company Management Software – PHC (preferable)
• Proficiency in Microsoft Windows operating systems (configuration)

BEHAVIORAL SKILLS

• Sense of responsibility
• Ability to plan, organize, and manage time
• Assertive communication
• Teamwork

CHALLENGES

• Implement new technologies and solutions, including automation systems and artificial intelligence, to improve operational efficiency
• Protect data and infrastructure against cyber threats by implementing best security practices and ensuring compliance with global regulations

WHAT WE OFFER

• Opportunities for continuous training and professional development.
• An innovative and constantly evolving environment
• Exclusive benefits for employees

WORK ARRANGEMENT

• Full-time

JOB LOCATION

• Vale de Cambra, Aveiro

If you’re interested in joining a company with a global reach, international projects, and a spirit of innovation, join us and be a part of our story! Send your CV to rh@jpm.pt