GLOBAL PRESENCE IN THE
INTRALOGISTICS AND ROBOTICS
After-sales service plays a crucial role in ensuring customer satisfaction. By offering a comprehensive and tailored service, it is possible to guarantee continued customer satisfaction, which in turn strengthens business relationships.
Through its highly specialized team, JPM Industry provides quick responses and personalized technical assistance whenever needed. Depending on the contractual terms, customers can access a 24/7 hotline, ensuring rapid system diagnostics and, if necessary, prompt technical interventions.
JPM Industry believes that the true value of a partnership goes beyond the excellence of the equipment—it also includes the ability to offer ongoing support, enhancing the customer experience and keeping industrial equipment running smoothly while meeting customer needs.
PARTNERSHIP
PARTNERSHIP
LONG-TERM
SUSTAINABILITY
Each JPM Industry solution is delivered with a meticulously catalogued spare parts manual, giving customers quick and organized access to all components and parts essential for the ongoing maintenance and optimization of their equipment. This commitment to standardization simplifies maintenance procedures and reduces operating costs by facilitating part replacements and minimizing downtime.
Moreover, JPM Industry recognizes the importance of long-term parts availability and, as such, guarantees that all spare parts will be accessible for over 10 years after delivery.
BUILDING
TRUST
After-sales service is an essential part of our global commitment to industrial excellence. We work tirelessly to build enduring trust with our customers, supporting them in all their needs—whether through ongoing training, technical assistance, or personalized guidance. At JPM Industry, our customers’ success is our top priority.
